Installation
- When I try to install the software that I downloaded from the website, I am getting an error stating "Another version of this product is already installed. Installation of this version cannot be continue. " What should I do?
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You need to uninstall the previous version before installing a new version. To do so, use "Add/Remove Programs" or "Programs and Feature" on the Control Panel to select "SSIS Integration Toolkit for SAP" to remove it.
Licensing
- Do I need a trial license to evaluate the software?
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You do not need to acquire a license if you only want to test out the software functionality within the development tools (SSDT-BI, BIDS - Business Intelligence Development Studio, or Visual Studio). After installation, the software will operate under the free developer license by default. With the developer license, you can create and develop data flows within the development tools (SSDT-BI, BIDS, or Visual Studio), including executing test loads without requiring a commercial license.
If you want to evaluate whether the software functions properly outside of the development tools (SSDT-BI, BIDS, or Visual Studio), you can acquire a trial license using the License Manager program which is installed along with the software. After you have acquired a trial license, you will be able to run SSIS packages on a scheduled basis, or from any other Windows process such as command line. The trial software will operate fully-functional for the trial period, which is generally 14 days. When the trial period expires, the software will revert back to the free developer license.
- What are the limitations of the free developer license?
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The free developer license is fully-functional within your development tools (SSDT-BI, BIDS, or Visual Studio). The main limitation is the inability to run the software outside your development tools. In addition, you should not use the free development license for production purposes (mainly production data extraction or data load).
- What's the difference between subscription license and perpetual license?
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There is no functionality difference between subscription license and perpetual license. However, with a subscription license software, your capability to run the software outside the development tools (such as running SSIS packages on a scheduled basis) is limited to your subscription period. With the perpetual license, you can run the designated version of software within or outside the development tools (SSDT-BI, BIDS, or Visual Studio) for as long as you want.
Development
- How do I upgrade the software? What precautions should I take?
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We always recommend keeping our software up-to-date. There are new features and enhancements along with bug fixes that are implemented into our products every release. In order to upgrade a licensed system to the latest software release, you need to make sure that you have up-to-date software maintenance for that particular license, which you can find out by checking the Maintenance Expiry Date after launching the KingswaySoft License Manager program. You need to make sure that your maintenance date is greater than the release date of a particular version that you want to upgrade to. In case that your software maintenance has expired, you can reach out to us for a renewal quote, we will be happy to assist you. Note that software maintenance is only applicable to perpetual licenses, not subscription licenses, as software maintenance is always included in subscription license, in which case you can upgrade to any version as long as your subscription has not expired. For the free developer license, you have the same freedom to upgrade, but we typically recommend you stay with that same version that you use for your production environment to maintain the maximum compatibility when you deploy SSIS packages.
Once you have confirmed you have an up-to-date maintenance that qualifies you for the upgrade, then you can proceed with the upgrade process. Best practices would be to uninstall the old version before installing the new version (our software does support in-place upgrade without having to uninstall first, but there are cases the in-place upgrade doesn't clean up the old version properly). We usually try to maintain maximum backward compatibility so your packages will continue to work after the upgrade. However, you will want to pay attention to any Breaking Changes that may have been introduced between versions, in which case you may need to make changes to your SSIS packages to work with the new version that you are upgrading to. It is highly possible that those Breaking Changes (if any at all) may not even affect you, in which case you do not need to do anything with your packages to have them work with the newer version.
We generally recommend you try out our new release in a DEV or test environment before implementing the new version in your production environment.
Information on any Breaking Changes can be found on our Change Log page. Some of those changes can be addressed by simply refreshing the component, while the others may require some additional efforts.